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Toilet Repair Repair in Ephrata, PA 17522

February 19, 2026

“They were very professional did an amazing job cleaned up everything and left it better than what it was when they got here. I would recommend them to anybody..”

- Michael L.
« Boiler Repair in Other 17566
Logo for JM Lapp, an HVAC and plumbing company in New Holland, PA.

330 East Main Street  
New Holland, PA 17557

Google Rating
4.9
Based on 191 reviews
JM Lapp LLC
JM Lapp LLC
4.9
Kimberlee King
Kimberlee King
21:40 17 Feb 26
Excellent work done quickly great job cleaning up! I would highly recommend!
Buck Mowday
Buck Mowday
16:55 17 Feb 26
Service tech was very professional and friendly he did a great job. Thanks for your service.
Ismael Baez
Ismael Baez
20:04 11 Feb 26
Had a great experience with this company. Communication was great. Sent me a text when they were about 20 minutes out. The technician was very informative, very professional, and seem to know his job very well. I also liked that the technician took his boots off before he entered my home, not sure if it’s common practice, but I just thought it was thoughtful of him.
Kay Rohrer
Kay Rohrer
18:35 05 Feb 26
We were without water. They came in a timely fashion and did what was needed to keep this from happening again.
Steve Sheets
Steve Sheets
00:55 05 Feb 26
Travis Whittington
Travis Whittington
17:09 03 Feb 26
I am very pleased with their work, they are very thorough.
David Snader
David Snader
15:33 29 Jan 26
He did a great job!
David Neff
David Neff
14:53 28 Jan 26
Service, knowledge, experience, A+. Zach gave us options on a couple things didn’t push anything either way. Been using JM Lapp plumbing for years. I will continue to do so.
Amanda Ratjavong
Amanda Ratjavong
14:26 27 Jan 26
Kim V
Kim V
18:24 26 Jan 26
Jim was great, very professional and knowledgeable of our older system. Heater is working great and Jim did an awesome job.
Ed Ferderbar
Ed Ferderbar
13:25 23 Jan 26
We had the failure of a boiler in our home during a very cold time last week and JM Lapp was able to send out a technician and solve the problem for us in less than four hours. They did an outstanding job communicating, and an outstanding job of fixing the problem, both short-term and long-term.
Cindy Smith
Cindy Smith
14:53 21 Jan 26
Matt is fabulous! He is thoughtful and accurate in his assessments of issues, careful and meticulous in his work product, and clear and friendly in his communication. Matt installed a redo of our powder room and we couldn’t be happier with the outcome. We will always ask for him to be our plumber when calling JM Lapp!
Steven Martin
Steven Martin
23:41 20 Jan 26
MaryAnne Cullen
MaryAnne Cullen
19:49 15 Jan 26
JM Lapp provide excellent and prompt service.
Curt Martinez
Curt Martinez
00:02 14 Jan 26
Mr. Flores did thorough work. The bathtub leak was fixed properly, and the water filtration filter was changed quickly and professionally. Highly recommend.”
P K
P K
21:35 11 Jan 26
Very conscientious PM of my K2 heating system.
Patty irwin
Patty irwin
20:59 10 Jan 26
Emergency service was excellent Matt was here on a very timely manner and replaced my well pump .very happy!!!
Steve Adams
Steve Adams
20:07 05 Jan 26
Great job as usual. Thanks, Matt.
Debbie Mckinney
Debbie Mckinney
16:33 05 Jan 26
Matt did a wonderful job. Very nice guy
Mike Weaver
Mike Weaver
16:36 02 Jan 26
Great Service, Jesus was great and had good attention to detail. Highly recommend
Jodi L Anderson
Jodi L Anderson
14:49 31 Dec 25
This is our second experience with JM Lapp and we really appreciate the solid service. The techs were prompt, friendly and very knowledgeable . JM Lapp is definitely our go to!
Jacob Musser
Jacob Musser
20:39 29 Dec 25
Catherine Ingram
Catherine Ingram
23:16 18 Dec 25
Jesus Flores installed our garbage disposal and kitchen faucet. He was very professional and careful, thorough and friendly.
Deb Eshleman-Bitts
Deb Eshleman-Bitts
15:58 13 Dec 25
JM Lapp LLC plumbers were courtious, explained everything step by step and performed work in a timely manner. Gave estimates as requested. Cleaned work area after completion - I would definitely use again.
Alex S
Alex S
21:53 12 Dec 25
Great experience getting a new boiler from JM Lapp. Very fairly priced compared to some other local options, and the whole team was great, from sales to install.
sean fitzpatrick
sean fitzpatrick
16:36 12 Dec 25
I needed some pex tubing repaired and shut off valves replaced. Workers were friendly, happy to answer all my questions and did a quick clean job
Marsha Stanley
Marsha Stanley
13:29 12 Dec 25
Carol Teichman
Carol Teichman
21:42 11 Dec 25
Outstanding communication. Very knowledgeable of our product and issue.
Carol Zartman
Carol Zartman
16:22 05 Dec 25
After a routine yearly service and maintenance appointment, JM Lapp notified me that my boiler was leaking, 25 years old and needed to be replaced. No one wants to hear that news, but JM Lapp 's professionals made the switch from the old one to a new boiler in two short days, provided me with plenty of space heaters, took special care to keep the areas clean and made an expensive event as painless as possible. I will continue to use JM Lapp in the future for all my plumbing, heating and air conditioning needs.
Pete Haines
Pete Haines
21:28 04 Dec 25
A nice person and company to work with
Chad Frankford
Chad Frankford
21:54 24 Nov 25
We had a water line installed for our ice maker. Monroe was great. He was very knowledgeable and informed me of everything he was doing and answered any questions I had. I appreciate the professional service of J M Lapp.
Thomas Sobers (Tjs)
Thomas Sobers (Tjs)
15:32 17 Nov 25
Just had Donald from Lapp plumbing do service on our furnace. He did an outstanding thorough check of the furnace and was very professional and honest in his opinion and price was very reasonable. I would definitely call Lapps four all my heating air-conditioning and plumbing.
Larry Sweigart
Larry Sweigart
13:44 14 Nov 25
RAUL Colon
RAUL Colon
15:10 11 Nov 25
Very happy with service. Courteous clean and professional
semerskye
semerskye
20:41 10 Nov 25
Highly recommend Lapp plumbing.Jen and Kirsten at the office were very polite and efficient with my info and account. I received a window of time for my service and a text from Matt that he was on his way. Matt was very professional and did an amazing job for us. Will definitely use Lapp in the future if needed again!
Virginia Curbelo
Virginia Curbelo
15:01 06 Nov 25
Was very please with service, Zach very pleasant n responded to my needs n concern recommended him to family n friend
John Clemens
John Clemens
15:04 31 Oct 25
Efficient and very competent! Thanks for great service.
lorraine coulombe
lorraine coulombe
18:54 24 Oct 25
Lisa johnson
Lisa johnson
15:11 21 Oct 25
Replaced water heater and installed new water softener system. Honest, responsible, and respectful. Explained what needed to be done, and did the work. Local company, that doesn't try to fear sell or upsell to line their pockets, just straight honest answers and hard work.Thank Zach!!!
Jason L Esh
Jason L Esh
21:57 09 Oct 25
david jackson
david jackson
12:27 07 Oct 25
Not please with price quoted one price and paid double that amount to vacuum a mini split and run a cable and breaker box insane
Beth Hershey
Beth Hershey
13:22 06 Oct 25
Joel Adams
Joel Adams
17:26 02 Oct 25
Efficient and professional
Michael Stoltzfus
Michael Stoltzfus
17:31 01 Oct 25
I recently needed service at Superior Outdoor Products and turned to J.M. Lapp, who has proven to be a dependable company for all our commercial plumbing needs. We had a few slow restroom drains, so I asked them to check and service all the drains in our restrooms and sinks.I specifically requested Matt King, since he had completed a few other projects for us in the past. Once again, he earned my complete trust. Matt is efficient, gets the work done quickly, and always has the right tools and knowledge for the job. He is very professional and respectful when interacting with our associates, which makes the process smooth and stress-free.I highly recommend J.M. Lapp and especially Matt King for any plumbing service needs.
Rita Esh
Rita Esh
15:09 29 Sep 25
We worked with JMLapp a few years ago when they installed a HVAC system in our home. While the cost was high then, we completely understood as it was a brand new system and they were very professional and great to work with. Unfortunately, just a month ago the system completely failed and even though it’s still under warranty, we were shocked to receive a bill of over $2,000 after they fixed it for us. I reached out to the company to better understand why the cost was so high as their invoice had no detailed explanation. When I called them I was told to leave a message and that I would hear back, but I never received a call back. We are extremely disappointed with both the unexpected expense and the lack of communication/clarification, and I cannot see us working with JMLapp again in the future.
Diane Shirk
Diane Shirk
19:49 26 Sep 25
Excellent! The problem is fixed 🙂Thank you very much.
Herb Landis
Herb Landis
13:37 19 Sep 25
Today was an annual check up for a boiler system and water softener installed a year ago by J. M. Lapp. Zach was courteous, efficient and willing to explain everything he does to service these systems. Great service!!
Samuel Stoltzfus
Samuel Stoltzfus
16:10 18 Sep 25
Ryan took time to explain what he was doing and things to watch for on our oil furnace maintenance, did a great job, and left a clean work area! Thank you!
Maria Morales
Maria Morales
18:47 08 Sep 25
Thank you for taking care of our bathroom , truly appreciate it .
Pete Jurs
Pete Jurs
15:40 08 Sep 25
Prompt a/c service. Quality work. Fair price.
Silvio Schiaroli
Silvio Schiaroli
17:41 04 Sep 25
Great people to deal with. Thank you Donald for fixing up my hot water heater. Got here within a day of my call
Jef Fogel
Jef Fogel
22:06 19 Aug 25
We have used JM Lapp for many plumbing jobs over the years and they have always performed the services in a professional, courteous and efficient manner.Today was no different, we developed a leak in our bathroom. The technician sent out was Monroe and he did a great job of correcting the problem. He worked efficiently, quickly and was very informative about what he was doing to correct the problem. I appreciate his hard work and highly recommend Monroe and JM Lapp plumbing if you have a project or issue.
Andy Hudson
Andy Hudson
20:48 08 Aug 25
Technician was highly professional. Company is easy to work and schedule.
Mary Ann Stoltzfus
Mary Ann Stoltzfus
13:57 02 Aug 25
stacey higgins
stacey higgins
18:58 28 Jul 25
They came out and replaced our water heater efficiently and professionally. It was still under warranty, so I loved the price. Excellent customer service!
Eileen Riley
Eileen Riley
13:31 07 Jun 25
We have used JM Lapp's services several times and have always been pleased with the results. The workers are friendly, honest, and knowledgeable.
Jack Herr
Jack Herr
14:55 30 May 25
JM Lapp was a pleasure to work with for my plumbing repair. My technician, Matt, explained the situation well and the steps of how he was going to complete the work. The job was completed quickly and neatly.
Rosanne Bradley
Rosanne Bradley
14:49 29 May 25
Levi was very courteous and did a great job!
Shane Smoker
Shane Smoker
17:46 27 May 25
J Edward Martin
J Edward Martin
11:04 14 May 25
I had JM Lapp install a heat pump. They did an excellent job all around from the sales person to the installers Alex snd Kent.I would highly recommend them, as their prices were well below other estimates and their installation was superb.
Glenn Dupont
Glenn Dupont
20:00 13 May 25
Ryan from JM Lapp Plumbing was very courteous and helpful with questions I had in our mini splits. Took time to review use of machines with us again.Dawn DuPont
Roberta Dimick
Roberta Dimick
20:28 09 May 25
Ruth Blain
Ruth Blain
22:32 04 May 25
Steve Moore
Steve Moore
13:33 30 Apr 25
Very friendly staff, they explained what they were doing throughout the appointment
Nate Milton
Nate Milton
18:37 28 Apr 25
JM lapp is just fantastic. I've worked with them for years and their work is consistently excellent.
Rose Burns
Rose Burns
13:55 28 Apr 25
Did a great job replacing my shower drain and cleaned up around the work area when done so no mess for me to clean up later.
Stacey Neff
Stacey Neff
18:55 24 Apr 25
Great company and great group of people from the office staff to the guys that physically so the work.. always there for us!
michael brill
michael brill
12:56 24 Apr 25
Matt was at my home repairing a water main leak under my house. he provided excellent info as to what needed done. He suggested bringing in a directional boring company to assist him. They worked well together completing the repair in great time. Matt was courteous, hard working and very knowlegeable. A shout out to Jen as well. She made all the arrangements and kept me informed along the way. Recommend JM Lapp to everyone !!!
Michael Brill
Michael Brill
00:01 24 Apr 25
Levi and Jessie came to replace the float in my sump pump. They came when expected and diagnosed the problem quickly. They completed the job in no time. They were friendly and courteous while here. Was very pleased with their service.
Antoinette Mclauchlan
Antoinette Mclauchlan
14:05 23 Apr 25
The gentleman was so helpful, he explained what he was doing. He took his time to get it right. He even pet our grand dog!
Jonathan Damon
Jonathan Damon
15:50 21 Apr 25
Excellent help to resolve kitchen sink leak. Scheduled & repaired in less than 48 hours. Highly recommend!
Ryan Long
Ryan Long
00:41 11 Apr 25
Very pleased with the service - Levi was very friendly, and had our water heater replaced very quickly - with excellent workmanship.
Abba Leeder
Abba Leeder
07:05 10 Apr 25
To describe Levi's crew. Friendly, knowledgeable,skilled and efficient.
Debi Vail
Debi Vail
16:35 09 Apr 25
Matt King from JM Lapp did a terrific job at our home, installing a new kitchen faucet and two new toilets with bidet seats. He was very personable and took every precaution to keep his work areas clean, including laying drop cloths at the front door, along the hallways and in the work areas. He also removed all the old items, vacuuming out all the water and removed them dry. He really did a great job.Also, Jen Means did a terrific job in setting up the installation project, ordering the necessary items, and answering my questions.We would highly recommend JM Lapp, and commend these two people for a job well done!
Lisa Linnenbaugh
Lisa Linnenbaugh
20:04 07 Apr 25
The plumber Donald was very professional. He was polite and everything was fixed in a timely manner. Would absolutely recommend JM LAPP LLC
Joseph Kozub
Joseph Kozub
14:45 31 Mar 25
JM Lapp always provides exceptional service. From the super responsive office team to the guys in the field. I’ve used them a number of times and it’s always top notch.
Ronald Shank
Ronald Shank
18:22 29 Mar 25
Priscilla Stoltzfus
Priscilla Stoltzfus
12:05 26 Mar 25
Dave Beiler
Dave Beiler
14:11 25 Mar 25
Had my two boilers serviced by JM Lapp. Very responsive and communicative! Jim is a very knowledgeable and friendly technician. Highly recommend!
Michael McFadden
Michael McFadden
15:55 20 Mar 25
JM Lapp has been excellent to deal with. Matt has been able to help us with both large projects and small fixes and he is fantastic to work with. I will absolutely go with the team at JM Lapp for any problem.
Brian Martin
Brian Martin
12:43 20 Mar 25
I recently had a new hot water heater installed, and I couldn’t be more pleased with the service. From start to finish, the experience was seamless. Jenn, the company representative, was exceptional—her communication was clear, timely, and informative, making the entire process easy to understand. The installation technician, Donald, was professional, efficient, and took the time to ensure everything was set up perfectly. Highly recommend this company for their excellent customer service and top-notch professionalism!
Wanda Bills
Wanda Bills
20:41 19 Mar 25
The receptionists were helpful and polite. We called one morning and Levi was here the next day. He quickly fixed the leak and was on to the next customer. JM's has always treated us well.
Kim Patterson
Kim Patterson
16:18 13 Mar 25
JM Lapp resolved our problem quickly. Donald was very knowledgeable and courteous. We definitely will be reaching out to them again for any plumbing issues!!
trish lea
trish lea
17:55 12 Mar 25
This is my third time for calling on JM Lapp over the years. They have been there when I needed help. They are very careing
Daniel Seiz
Daniel Seiz
17:15 11 Mar 25
EXCELLENT service. Levi was very friendly and efficient. Highly recommend this company. They are trustworthy and this wasn’t my first time using them!
Lou Phillips
Lou Phillips
15:43 08 Feb 25
It has been nine years since the Lapps plumbed our new custom home in Kennett Twp. The house is an open design with difficult locations to run the plumbing and you had to be a real super plumber to run the PEX supply and PVC waste lines. Well after all this time I’m pleased to report that we still have no leaks and the waste lines still flow freely with no clogs. Many thanks to the Lapps for their long-lasting excellent work.
chris Rhine
chris Rhine
00:51 13 Dec 24
Jacquelyn Padilla-Santi
Jacquelyn Padilla-Santi
15:37 19 Nov 24
Phil Good
Phil Good
18:18 29 Apr 24
We have used JM Lapp for a few years and they have been the best. Very professional. When we lost our heat this winter they were there ASAP to replace our system and get us heat.
steve esh
steve esh
15:53 15 Mar 24
This is a transcript from an email to JMLAPP in January...I installed a Nest thermostat and that's when the heat stopped working properly. [I've been a customer of JMLAPP at several properties, mainly for service work and they've done well responding and getting out in good time. After some trouble shooting with the Nest I realized it could be a system failure OR a Nest issue.]First JMLapp visit: I mentioned that I had changed the thermostat and the tech said that is definitely not the problem. He cited the Defrost Control Board [as the culprit].Second JMLapp visit: Installed Control Board. Still didn't work. Tech cited the Pressure Control switch but he by-passed the switch and said the heat will definitely work without it. [This is mid winter over the coldest period] It didn't.Third JMLapp visit: Tech brought the wrong switch and couldn't do anything. Again I mentioned the thermostat and he said "definitely not the problem".Fourth JMLapp visit: (not sure if there was a total of 3 or 4 visits but this is the sequence as I remember it) I asked for another thermostat to be brought along as I had thrown my old one out. A different tech came out and replaced the pressure switch and the heat still didn't work. He then proceeded to test the thermostat and found it to be a problem with the Nest. He also said he was "shocked that the other guy didn't realize this early on".I then received a bill for $1500+.I don't believe these charges are fair considering several visits should have been avoided. Not to mention $376 for a thermostat?? I'll return it and get my own if that's what you charge for a basic wifi thermostat.Fast forward 2 months. The next notice I receive is a Statement that includes a $31 finance charge.I don't mind paying a premium when there's communication and fair fees being charged.
Sarah Puma
Sarah Puma
20:21 13 Mar 24
The most professional company I’ve dealt with in a long time! This is how customer service should be. Zach was on time, extremely professional and was in/out in a couple hours working on several tasks. Excellent communication. Thank you for a job well done.
Erin Varley
Erin Varley
19:41 13 Mar 24
Great experience. Showed up on time, quickly found the problem and professionally made the repair. Will definitely use them again for future plumbing needs
David Fisher
David Fisher
19:13 05 Mar 24
JM Lapp is a great company, They have great service. Jim recently worked on our heating system was knowledgeable and communicated well.
Ervin Lapp
Ervin Lapp
15:49 26 Feb 24
John Finkbiner
John Finkbiner
14:09 22 Feb 24
Great service and support to my plumbing needs. I will consider using JM Lapp in the future
Lavern Fisher
Lavern Fisher
13:31 22 Feb 24
J m Lapp is the best the service was great we weren’t even at home and they took care of everything for us Jim was super helpful
Steven King
Steven King
19:16 20 Feb 24
Great company with great service!Our furnace stopped working on a cold day with sick kids in the house! I called JM Lapp and Jamie the technician had us up and running within 18 hours later!!
Robert Frisch
Robert Frisch
23:55 31 Jan 24
JM Lapp plumbing sent Monroe to our house to correct an issue with the water supply connections to a newly purchased washer. The problem consisted of original water hose connection seizing to water supply connection prohibiting from new washer from being connected. Monroe replaced the entire water supply connection and all is working fine. I have been using JM Lapp plumbing for over 10 years and each time their assistance was needed they were there and corrected the problems.
Serge T
Serge T
13:27 29 Jan 24
Amazing service, very professional.
Kathleen Thompson
Kathleen Thompson
13:05 25 Jan 24
Had a wonderful experience with Lapps plumbing. I had never used them before but was recommended by another company to call them. They came right away with the Emergency that we had in our home every detail and experience from the front desk to the gentleman Zach who came over to help with our dilemma. It was such a wonderful experience I would say I would use them again without a doubt. Every detail was handled very professionally, and I felt that the bill that was given to me was very fair. Thank you. It’s hard to find good service in today’s world . 👍🏼⭐️⭐️⭐️⭐️⭐️ Thanks again Carl and Kathy
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